Cancellation & Refund Policy

1. Order Cancellation

Orders can be cancelled within 12 hours of purchase.
After this period, the order enters processing and may not be eligible for cancellation.

2. Return Eligibility

To qualify for a return:

• The item must be in the same condition as received — unused, unworn, with tags, and in original packaging.
• You must provide proof of purchase.
• Opened food products are not eligible for return.

Items sent back without prior approval will not be accepted.

3. Refund Conditions

Refunds are issued only in the following cases:

• The product is damaged, defective, or incorrect at the time of delivery.
• An unboxing video or clear photos must be shared within 24 hours for verification.

Once reviewed and approved, you will receive a return shipping label along with instructions on sending the item back.

4. Damages & Issues

Please inspect your order immediately upon delivery.
If you receive a damaged, defective, or wrong item, report it right away so the issue can be assessed and resolved.

5. Non-Returnable Items

The following items cannot be returned:

• Perishable goods (e.g., food, flowers, plants)
• Custom or personalized products
• Personal care items (e.g., beauty products)
• Hazardous materials, flammable liquids, gases
• Sale items and gift cards

6. Exchanges

Exchanges are handled by returning the approved item and placing a new order separately. This ensures faster processing and availability.

7. Refund Processing

Once your returned item is received and inspected:

• You will be notified of refund approval or rejection.
• Approved refunds are issued to your original payment method within 10 business days.
• Bank or card processing times may vary.

If more than 15 business days have passed since refund approval, please reach out for assistance.

8. Contact

For any queries related to cancellations, returns, or refunds, please contact us Here